- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Shipping and Return Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order using the original method of payment or contact you to make alternative product selections. While we do maintain our website to reflect current product offerings, there are times when order fulfillment may be delayed due to product production issues.
Delivery and Shipping
Items offered on our website are only available for delivery to addresses in the fifty United States. Any shipments outside of US states (such as Puerto Rico or Guam) are not available at this time. An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within three business days of the date of your order. Please note we do not ship on Sundays. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Nevada State Sales tax of 8.1% is charged to all orders shipped within the state of Nevada or purchased with a payment method that includes a billing address located within a Nevada zip code.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at 702-631-0370 or email@example.com and we will work with you and our shipping partners to ensure your satisfaction.
Please note that on our products that include chocolate ingredients there is a risk of temperature damage associated with shipping. While we store all of our products indoors or deliver them directly to the shipping provider’s facility, please be aware that shipping and delivery trucks can be warm depending on your local climate and that your front doorstep is likely not a temperature controlled place. Please take these points into consideration while ordering.
If you have any questions about the delivery and shipment or your order, please contact us at (702) 631-0370 or firstname.lastname@example.org
Return and Exchange Policy
It is our goal to ensure that you are completely satisfied with your purchase and we unconditionally back our products. Should you find yourself less than satisfied, please do not hesitate to contact us at (702) 631-0370 or email@example.com and we will refund or exchange your product!
All trademarks and service marks displayed on this site are owned by Deleri, LLC or used by permission.